About
Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.
New job opportunities are very likely in the future.
$39.6k
Annual median Salary
Videos
Career Exploration, Steps and Methods
Education
These occupations usually require a high school diploma.
55%
High school diploma or equivalent
17%
Some college, no degree
14%
Associate's degree
Careers
Typical Job Titles
Account Representative
Customer Service Representative (CSR)
Customer Service Specialist
Member Services Representative (Member Services Rep)