About
Provide information by accessing alphabetical, geographical, or other directories. Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections. May handle emergency calls and assist children or people with physical disabilities to make telephone calls.
New job opportunities are less likely in the future.
$38k
Annual median Salary
Education
These occupations usually require a high school diploma.
98%
High school diploma or equivalent
2%
Associate's degree
Careers
Typical Job Titles
411 Directory Assistance Operator (411 Directory Assistance Op)
Directory Assistance Operator (Directory Assistance Op)
Phone Operator (Telephone Operator)
TELECOM Op (Telecommunications Operator)